Privacy Policy

We believe privacy is a right, not a feature. This page explains everything you need to know about how SoftwareOrbits collects, uses, and protects your information.

Effective Date: January 1, 2025
Last Updated: April 8, 2026

1. Introduction

SoftwareOrbits respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://softwareorbits.com, use our software development services, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us including name and contact information such as email address, phone number, and mailing address, company information and job title, project requirements and specifications, payment information including billing address, communication preferences, feedback, reviews, and testimonials, and any other information you choose to provide through our contact forms or direct communication.

2.2 Information Automatically Collected

When you visit our website we may automatically collect certain information including IP address and approximate location data, browser type and version, device information and operating system, pages visited and time spent on our website, referring website information, usage patterns and website analytics, cookies and similar tracking technologies, and log files and server data.

2.3 Information from Third Parties

We may receive information about you from third parties such as professional networking platforms like LinkedIn, business partners and referral sources, public business directories, and social media platforms if you connect your accounts.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing software development and IT services
  • Managing client projects and deliverables
  • Processing service agreements and payments
  • Communicating with clients about project progress
  • Sending updates about our services and industry insights with your consent
  • Providing customer support and technical assistance
  • Improving our website and service offerings
  • Analyzing client needs and market trends
  • Complying with legal and regulatory obligations
  • Protecting against fraud and security threats
  • Maintaining project documentation and records

4. How We Share Your Information

SoftwareOrbits does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third party service providers who perform services on our behalf including payment processors like Stripe and PayPal, email service providers, cloud hosting providers like AWS and Google Cloud, analytics providers like Google Analytics, customer support tools, project management systems, and communication platforms.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law including to comply with legal process or government requests, to protect our rights and safety, to protect the rights and safety of our clients and users, and to prevent fraud or other illegal activities.

4.4 With Your Consent

We may share your information for other purposes with your explicit written consent.

5. Client Project Confidentiality

As a software development company we understand the sensitive nature of client projects and business information. We maintain strict confidentiality regarding project specifications and requirements, source code and intellectual property, business strategies and proprietary information, user data handled during development, and any confidential information disclosed during our working relationship.

All team members sign confidentiality agreements and we implement appropriate technical and organizational measures to protect client information at every stage of the project.

6. Data Security

We implement robust security measures to protect your personal information including SSL encryption for all data transmission, secure servers and databases, access controls and authentication protocols, regular security audits and updates, employee training on data protection, and secure development practices.

No method of transmission over the internet is 100% secure and we cannot guarantee absolute security. We will notify you of any security breaches as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy including active client relationships for the duration of the project plus 3 years, marketing communications until you unsubscribe, website analytics for 26 months following Google Analytics default, financial records for 7 years as required by law, and legal compliance as required by applicable regulations.

When we no longer need your information we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

You can request access to your personal information and request a copy of your data in a portable format.

8.2 Correction and Updates

You can request correction of inaccurate information and update your personal information at any time.

8.3 Deletion

You can request deletion of your personal information subject to legal and contractual limitations.

8.4 Marketing Communications

You can unsubscribe from marketing emails at any time and opt out of promotional communications.

8.5 Restriction and Objection

You can request restriction of certain data processing activities and object to specific types of data processing.

To exercise any of these rights please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience including essential cookies required for website functionality, analytics cookies that help us understand how visitors use our website, and preference cookies that remember your settings and preferences.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit some website functionality.

10. Third Party Links and Services

Our website may contain links to third party websites, tools, or services. SoftwareOrbits is not responsible for the privacy practices of these third parties and we encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child we will take immediate steps to delete it.

12. International Data Transfers

SoftwareOrbits is headquartered in Newark, Delaware, United States. If you are located outside of the United States please note that your information may be transferred to and processed in the United States or other countries where our servers and service providers are located. By using our services you consent to such transfers.

We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website, updating the Last Updated date at the top of this page, and sending email notifications for significant changes to active clients.

Your continued use of our services after such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices please reach out to us:

SoftwareOrbits Email: [email protected] Address: 254 Chapman Rd, Ste 208, Newark, Delaware 19702, United States Website: https://softwareorbits.com

Please use the subject line “Privacy Policy Inquiry” when contacting us about data or privacy related matters.


Disclaimer: This privacy policy is designed to comply with general privacy requirements. SoftwareOrbits reserves the right to modify this policy as needed to ensure compliance with applicable laws and regulations. For specific legal advice please consult with a qualified attorney.

© 2026 SoftwareOrbits. All rights reserved.