Privacy Policy

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Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

Software Orbit we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://softwareorbits.com, use our software development services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Company information and job title
Project requirements and specifications
Account credentials (username, password)
Payment information (credit card details, billing address)
Communication preferences
Feedback, reviews, and testimonials
Any other information you choose to provide through contact forms or direct communication

2.2 Information Automatically Collected

When you use our website and services, we may automatically collect certain information, including:

IP address and approximate location data
Browser type and version
Device information and operating system
Pages visited and time spent on our website
Referring website information
Usage patterns and website analytics
Cookies and similar tracking technologies
Log files and server data

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Professional networking platforms (LinkedIn, etc.)
Business partners and referral sources
Public business directories
Social media platforms (if you connect your accounts)

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing software development and IT services
Managing client projects and deliverables
Processing service agreements and payments
Communicating with clients about project progress
Sending updates about our services and industry insights (with your consent)
Providing customer support and technical assistance
Improving our website and service offerings
Analyzing client needs and market trends
Complying with legal and regulatory obligations
Protecting against fraud and security threats
Maintaining project documentation and records

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your personal information in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as:

Payment processors (Stripe, PayPal, etc.)
Email service providers
Cloud hosting providers (AWS, Google Cloud, etc.)
Analytics providers (Google Analytics)
Customer support tools
Development tools and platforms
Project management systems
Communication platforms (Slack, Microsoft Teams)

4.2 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, such as:

To comply with legal process, court orders, or government requests
To protect our rights, property, and safety
To protect the rights, property, and safety of our clients and users
To investigate potential violations of our terms of service
To prevent fraud or other illegal activities

4.4 With Your Consent

We may share your information for other purposes with your explicit written consent.

5. Client Project Confidentiality

As a software development company, we understand the sensitive nature of client projects and business information. We maintain strict confidentiality regarding:

Project specifications and requirements
Source code and intellectual property
Business strategies and proprietary information
User data handled during development
Any confidential information disclosed during our business relationship

All team members sign confidentiality agreements, and we implement appropriate technical and organizational measures to protect client information.

6. Data Security

We implement robust security measures to protect your personal information, including:

SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security audits and updates
Employee training on data protection
Secure development practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify you of any security breaches as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Active client relationships: Duration of project + 3 years
Marketing communications: Until you unsubscribe
Website analytics: 26 months (Google Analytics default)
Financial records: 7 years (as required by law)
Legal compliance: As required by applicable regulations

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

Request access to your personal information
Request a copy of your data in a portable format

8.2 Correction and Updates

Request correction of inaccurate information
Update your personal information at any time

8.3 Deletion

Request deletion of your personal information (subject to legal and contractual limitations)

8.4 Marketing Communications

Unsubscribe from marketing emails at any time
Opt out of promotional communications

8.5 Restriction and Objection

Request restriction of certain data processing activities
Object to specific types of data processing

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. These include:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand website usage (Google Analytics)
Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

10. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take immediate steps to delete it.

12. International Data Transfers

Software Orbit is based in Pakistan. If you are located outside of Pakistan, please note that your information may be transferred to and processed in Pakistan or other countries where our servers and service providers are located. By using our services, you consent to such transfers.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending email notifications for significant changes (to active clients)

Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Software Orbit
Email: [email protected]
Website: https://softwareorbits.com

For data protection and privacy matters, please use the subject line “Privacy Policy Inquiry” in your email.

Disclaimer: This privacy policy is designed to comply with general privacy requirements. Software Orbit reserves the right to modify this policy as needed to ensure compliance with applicable laws and regulations. For specific legal advice, please consult with a qualified attorney.