Terms and Conditions

Please read these terms carefully before using our website or engaging our services. By working with SoftwareOrbits you agree to the terms outlined below.

Effective Date: January 1, 2025
Last Updated: April 8, 2026

1. Introduction

Welcome to SoftwareOrbits. These Terms and Conditions govern your use of our website at https://softwareorbits.com and our software development services. By accessing our website or engaging our services, you agree to be bound by these Terms.

SoftwareOrbits is a software development company headquartered in Newark, Delaware, providing custom software solutions, web development, mobile applications, and related IT services.

2. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

3. Services Description

SoftwareOrbits provides the following services:

  • Custom software development
  • Web application development
  • Mobile application development for iOS and Android
  • E-commerce solutions
  • Database design and management
  • System integration services
  • Technical consulting
  • Software maintenance and support
  • UI/UX design services
  • DevOps and cloud infrastructure
  • Automation solutions
  • Frontend and backend development

4. Service Agreement and Project Scope

4.1 Project Proposals

All projects begin with a detailed proposal that includes project scope and requirements, timeline and milestones, pricing and payment terms, deliverables and specifications, and any terms specific to the project.

4.2 Project Changes

Any changes to the agreed project scope must be documented in writing and may result in additional costs and timeline adjustments. SoftwareOrbits will provide written estimates for any scope changes before implementation begins.

4.3 Client Responsibilities

Clients are responsible for providing accurate and complete project requirements, timely feedback and approvals, necessary access to systems and accounts, payments according to the agreed schedule, and content, images, and other materials as needed.

5. Payment Terms

5.1 Pricing and Invoicing

Project costs are outlined in individual project proposals. Payments may be structured as milestones or monthly installments. All prices are in US Dollars unless otherwise specified and agreed in writing. Invoices are sent via email and are due within 15 days of receipt.

5.2 Payment Methods

We accept payments through bank transfer, online payment platforms, and international wire transfer.

5.3 Late Payments

A late payment fee of 2% per month may be applied to overdue amounts. Services may be suspended for accounts over 30 days overdue and SoftwareOrbits reserves the right to terminate projects for continued non-payment.

5.4 Refund Policy

Refunds are handled on a case-by-case basis. Work that has been completed and delivered cannot be refunded. Cancellation fees may apply depending on the project stage and all refund requests must be submitted in writing.

6. Intellectual Property Rights

6.1 Client Ownership

Upon receipt of full payment, clients own the rights to custom code developed specifically for their project, original design elements created for their project, and content and materials provided by the client.

6.2 SoftwareOrbits Ownership

SoftwareOrbits retains ownership of pre-existing code libraries and frameworks, development methodologies and processes, generic code components that may be reused across projects, and company proprietary tools and technologies.

6.3 Third-Party Components

Some projects may include third party libraries, plugins, or services that carry their own licensing terms. Clients are responsible for complying with all applicable third party licenses.

7. Confidentiality and Non-Disclosure

7.1 Mutual Confidentiality

Both parties agree to maintain strict confidentiality of all business information and strategies, technical specifications and requirements, user data and sensitive information, and any proprietary information disclosed during the project.

7.2 Portfolio and Marketing

SoftwareOrbits may showcase completed projects in our portfolio and marketing materials unless explicitly prohibited by a written agreement signed by both parties.

8. Website Terms of Use

8.1 Permitted Use

You may use our website to learn about our services, contact us for business inquiries, download publicly available resources, and access client portals with proper credentials.

8.2 Prohibited Use

You may not use our website for any illegal or unauthorized purpose, attempt to gain unauthorized access to our systems, interfere with the website’s functionality, copy or distribute our content without permission, or upload malicious code or harmful software of any kind.

9. Disclaimers and Warranties

9.1 Service Warranties

SoftwareOrbits warrants that our services will be performed in accordance with industry standards, with reasonable skill and care, and according to the agreed project specifications.

9.2 Limitations

SoftwareOrbits does not warrant uninterrupted or error-free operation of software, compatibility with all third party systems, specific performance metrics unless explicitly agreed in writing, or particular results or outcomes from using our software.

9.3 Website Disclaimer

Our website is provided as is without warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of all information published on our website.

10. Limitation of Liability

10.1 Maximum Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project in question.

10.2 Excluded Damages

SoftwareOrbits is not liable for indirect, consequential, or incidental damages, loss of profits or business opportunities, data loss as clients are responsible for maintaining their own backups, third party claims or damages, or damages resulting from a client’s misuse of delivered software.

11. Support and Maintenance

11.1 Warranty Period

SoftwareOrbits provides free bug fixes and minor corrections for 30 days after project delivery for issues that were part of the original agreed scope.

11.2 Ongoing Support

Post-warranty support is available through separate maintenance agreements covering technical support, software updates, security patches, performance optimization, and feature enhancements.

12. Project Cancellation and Termination

12.1 Client Cancellation

Clients may cancel projects with written notice. Payment for all completed work is required upon cancellation. Cancellation fees may apply based on the project stage and all work completed up to the cancellation date will be delivered to the client.

12.2 SoftwareOrbits Termination

SoftwareOrbits may terminate a project if the client breaches these terms, payments are significantly overdue, the client fails to provide necessary cooperation, or project requirements become illegal or unethical.

13. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control including natural disasters, government actions, internet outages, or other force majeure events.

14. Dispute Resolution

14.1 Negotiation

All disputes should first be addressed through direct and good faith negotiation between both parties.

14.2 Mediation

If negotiation fails, disputes may be resolved through mediation by a mutually agreed and independent mediator.

14.3 Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States. Any legal proceedings shall be conducted in the appropriate courts of Delaware.

15. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy which governs the collection, use, and disclosure of personal information when you use our website or services.

16. Communication

All official project communications must be in writing including email, written contracts, or documented meeting notes. For questions about these Terms please contact us at [email protected].

17. Modifications to Terms

SoftwareOrbits reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. For existing projects, changes will not affect already signed contracts unless mutually agreed upon in writing by both parties.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with any signed project contracts and our Privacy Policy, constitute the entire agreement between SoftwareOrbits and the client, superseding all prior agreements and understandings.

20. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions please contact us:

SoftwareOrbits Email: [email protected] Address: 254 Chapman Rd, Ste 208, Newark, Delaware 19702, United States Website: https://softwareorbits.com


Disclaimer: This document is designed to comply with general legal requirements. SoftwareOrbits reserves the right to modify these terms as needed. For specific legal advice please consult with a qualified attorney.

© 2026 SoftwareOrbits. All rights reserved.

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.